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Interview with Seth Goldman, TeaEO of Honest Tea in Bethesda, MD Seth Goldman is President and TeaEO of Honest Tea. Before launching Honest Tea, Seth was Vice President of Calvert Social Investment Fund. Seth is an advisory board member of First Peoples
Worldwide, a non-profit that promotes the rights and interests of indigenous
peoples. He also serves on the board of Net Impact (formerly Students for
Responsible Business), and The Clean Energy Partnership. Seth's wife, Julie,
also works in the area of social justice and philanthropy. The Goldman's
have three boys. |
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| Honest Tea is getting a lot of attention from the business world. Your growth rate has been pretty remarkable. Could you talk a little about that? We're excited that for the second straight year Honest Tea made Inc. Magazine's list of 500 fasting growing private companies. It's a nice milestone for any company, but it's especially gratifying for one that seeks to create fair an honest relationships with the environment and it's suppliers.
You've been described as a socially responsible business. What makes a business socially responsible? We think of ourselves as a company striving to be socially responsible - - that is we try to be open and honest about the challenges we face in addressing the way we interact with the environment, out suppliers and our customers. Our socially responsible efforts take many forms -- first of all our teas are much less sweet than other bottled drinks. Since soft drinks are the single largest source of sugar in the American diet, it's important to offer healthier alternatives. Next, all out teas are USDA organic, meaning that we are not supporting the use of chemical pesticides and fertilizers, which can harm ecosystems. Finally, since tea is a drink consumed by some of the world's wealthiest societies but produces by some of the poorest, we have the opportunity to create wealth in economically challenged communities -- that's why we introduced the first fair trade bottled tea.
What are two or three things you would suggest to a small company starting out to be successful while following the highest business ethics? Do something you care about -- if you are concerned about the environment, create a more sustainable solution. The more you care about the issue -- the more determined and passionate you will be . And any entrepreneur needs to be totally driven and passionate. Just remember that you need to stay in business -- so don't make decisions that compromise your long-term viability.
What makes your tea different? Organic, less-sweet, fair trade. The bottled teas are brewed with real tea leaves, whereas most bottled tea brands use extracts and powders.
How do you find that people respond to your tea when they first try it compared to bigger name brands? As long as they understand that it's not supposed to be as sweet as the others they find it a refreshing alternative.
Tasting tea brings interesting words to mind to try to describe it. It can be hard to describe a tea that you really like. What are some of the more interesting words you've heard people use to describe your teas? Light, clean and clear.
Our partnership with the Escape Hybrid has been a great way to raise awareness about hybrid transportation. At first people asked why a small organic tea company was partnering with one of the largest corporations in an industry that consumes tons of energy -- but for us it has been a great way for us to support Ford's step in another direction. I love driving our Escape Hybrid -- it's even fun to be stuck in traffic (how often can you say that?) and getting 50 MPG.
Do you get to travel to tea producing regions in different parts of the world? That' sound like it would be the coolest job in the world! Not as much as I would like. That would be a cool job, but we've been so focused on surviving as a business, that I haven't been able to travel much. I did go to Haarlem, South Africa with my oldest son -- and I also went to the Crow Reservation in Montana to solidify our relationship with our partners there -- you can read my journal of that trip at our website. I haven't yet been to India, though I hope to to in the coming year.
I see Honest Tea in a lot of stores in the Washington DC area, but not all the chains. What should people do if they want their local store to carry your tea? I encourage everyone to ask for Honest Tea wherever they shop -- we're a small company and it's the best marketing we have!
Anything interesting you folks have got planned in the next year? Lot's of big plans for 2005, including our first paid advertising efforts -- as well as some really fun new products -- too early to talk much about them.
Are there any top secret Holiday flavors coming along for 2005? We've just introduced a great new tea bag line -- the Chai is especially popular around the holidays.
What's your favorite flavor of hot tea? How about bottled cold tea? My favorite tea bag variety is First Nation Peppermint -- I'm partial to our Peach Oolalong in a bottle, though I love Community Green after a good workout.
Anything else you'd like to mention? This was fun, thanks for your interest. Best regards, Seth
Thanks so much for your time!
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November 2004 |
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